Coronavirus information for our customers
Many businesses, large and small, rely on us for their jewellery-making supplies and we are keen to carry on supporting you as best we can throughout this challenging time. Staff safety is a priority and we have made many changes to processes so that we can safely practice social distancing, maintain high standards of hygiene and adhere to all government advice.
Our website remains open for orders and, as always, Special Delivery, DPD and DHL orders take priority over other orders. There may be delays in dispatching your orders due to the Christmas backlog and staff shortages.
We do have a few supply chain issues due to various lockdown measures being implemented in different parts of the world and shortage of labour. We still have access to all products but speed of supply is an issue for certain products. If you have any queries regarding out of stock items then please email us or ring us on 0131 661 6632 and we will do our best to help.
Thank you to everyone who has been in touch and offered words of encouragement and support ~ it really means a lot.
Sending my best wishes and positive thoughts to you all.
Victoria - Director of The Curious Gem
We are open! Please allow 1-2 days for dispatch. Orders to the EU may be delayed due to BREXIT.